Do you ever have those days at work when you check your phone (no one wears a watch anymore) and it’s already 3:30 p.m.? “Where did the day go?” Performing a “time audit” at your organization will cut out the clutter and remove your biggest time wasters.
How do you stand out from the crowd when marketing your products and services? With all the marketing messages you see and hear every day, what stands out for you, what gets you to take action on something you hear today? I bet if you’re like me, you respond to…
Yesterday we talked about become a better listener. Today, I want to ask you a question. What do you do with what you heard?
The year 2013 is now behind us. Time to pull out the crystal ball, dust it off and discover what trends will impact your life and business in 2014. I don’t know if I’m lucky or good, but, of the things I predict, I average over 95% of them happen…
Last week we talked about warming up your cold calls. This week, we share how you might nudge people to take the first steps into becoming your client. For most of the services I sell my competition doesn’t offer similar services but I still have to get the potential client…
For many of the entrepreneurs I know the biggest challenge they face is getting the best potential clients on the phone to even start developing a relationship with them. It’s not that the client doesn’t know who you are, but they don’t have time to talk with you today. The…
How can mobile technology combine with great people to create breakthrough customer relationships and experiences? How do you create better customer engagement and loyalty using your people?
Last week, we talked about why you should make sure you have strong financial systems to make your business easier to manage. I received several great notes asking me what marketing metrics impact the value and growth of your business. I thought I’d share the five metrics I’d look for…
Last week we talked about several of the key attributes a business buyer looks at when deciding the value of your business. Every business is different, but if you have these initial value centers in place, we have the foundation of a valuable business. This week, we discuss several key…
How do you raise the value of your business? How do you create more value when you plan to sell your business? Whenever I meet with business owners, I’m always asked two questions; How much is my business worth and how do I raise the value of my business?