Janice B. Gordon

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Why Are Businesses Delusional & Blind to Customers Needs?

Business owners are delusional about how well they are doing in delivering exceptional experiences to their customers. They create systems and processes from their experience of what makes sense to them and not from the perspective of their customers. Entrepreneurs know what products or services they are offering but are…

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Introducing Janice B. Gordon

If you’re an entrepreneur and have a successfully growing business, where do you turn for advice? If you’ve built a successful business, but want to take it to the next level, how do you find a partner who has been successful helping mid-market organizations thrive and grow in our changing…