Business Leadership

What’s your future with the Internet of Things (IoT)?

What is the Future for the Internet of Things (IoT)?


IBM InterConnect Conference is going on next week. I will be attending it as an IBM IoT Futurist. What does this mean to you? How can I help you better understand what is going on in the world of IoT? Just to make sure you understand what I mean by…

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Turn a Client Complaint into Positive Word-of-Mouth, Part 2


How do you turn a client complaint into a positive, word-of-mouth prospecting opportunity? It is amazing at how simple it can be (but not always easy…!) —to turn a negative into a positive. It is all in how you choose to respond.